FAQ & about our products
Tell me more about your eco products?
We are an Australian owned family run business and have been operating for over 12 years now, so we really know our stuff!
Our cleaners have been using these great eco friendly cleaning products for a while. They have been such a hit & so successful... all clients and cleaners have loved them soooooo much, we were getting regular requests for them, so we decided to launch a range of products, available direct to you to use in your home.
Not only do they look good, they're effective against grease, grime and dirt, they are a high grade quality, they smell great, 4 of our products contain an active QUAT ingredient (as recommended by Department of health) which is effective against germs, bacteria & virus's.
All products are hand bottled and labelled in our factory. We support all Australian made products.
They are: Septic Safe, Biodegradable, Phosphate Free
What are the ingredients in your cleaning products?
Unfortunately we don’t list our full ingredients of our cleaning products as our chemists have spent many many hours, researching & testing to create our products, and wouldn’t want our secret recipe stolen.
As we are a long established cleaning company, our cleaning products need to be effective so contain ingredients that clean efficiently and disinfect too, while being environmentally friendly. Our disinfectants do contain a QUAT ingredient that is effective against bacteria & viruses and recommended by the Department of Health. They are not derived from 100% natural plant based ingredients.
They are all biodegradable, septic safe & phosphate free.
If you have known allergies, please contact us, we are more than happy to help with more information.
What about your room sprays & hand soaps?
Our room sprays & hand soaps are made with fragrance oils or essential oils which are not tested in animals and vegan friendly. We do add a couple of ingredients, such as preservatives to prevent harmful bacteria growing in the liquids & a stabiliser to help mix oils with water, however, we can assure you that both are extremely safe and used/found in common everyday products such as shampoos, soaps, skin care etc. so there are no hidden harsh chemicals used. They are parabin free & vegan friendly.
What about your packaging - is that also eco friendly?
Yes, our packaging is about as eco friendly as it can get. We use carboard boxes that can be disposed of in your recycling bin, our protective packaging little white nuggets are dissolvable in water (yes, they dissappear completely in front of your eyes, never to be seen again) and our green bubble wrap is bio degrable too.
Our bottles are also made from recyclable PET plastic.
What are your soy candles made from?
Our new range of candles are made from premium soy, have lead free cotton wicks and have high quality essential oils or fragrance oils to give them a lasting fragrance, right through to the very last flicker. They are supplied in high quality XL amber glass jars with bamboo lids. If you follow our candle care instructions on the jar, then you will get up to 80 hrs burntime from our candles. Fragrance oils & essential oils are not tested on animals & vegan friendly.
What are your shipping & returns policies?
Our shipping policy is within the product info page, just click on the green highlighted 'shipping' section. We aim to send out orders a day or two after receipt, but due to current delays with all shipping/postage carriers, longer than expected delivery times can be expected, so please hang on in there, as this is currently out of our control.
Please see our footer menu for other policies. If you can't find the anwers to any of your questions then, we are always happy to hear from you and help if we can.
Please email us: firstname.lastname@example.org
Do you have a subsciption service?
We do have a subscription service on our original website at: www.cleangreenwithenvy.com.au and we are working at currently making this available on our Shopify site too.... so watch this space.
Is my order secure?
Our site and shopping cart is operated by Shopify. Shopify provides the most reliable and secure shopping cart available. Credit card and order data is encrypted and secure. Shopify is Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure.